The true life of every loan.
Amortis replays every loan from its first day, through every variation, hardship arrangement, rebate and early termination. It finds the exact point charging went wrong, follows the knock-on through the rest of the loan and tells you what each customer is owed.
An error made once is paid for years.
A system upgrade that changes how interest is calculated. A hardship pause that never reaches the collections module. A rebate missed at payout. Each is a single event, but its effect runs through every instalment, balance and payout figure that follows. Repayments look normal, so nobody notices.
Regulators are finding what lenders miss. In its 2025–26 enforcement results, ASIC reported a credit provider that overcharged consumers almost $20 million in excess interest, penalised $33.5 million, and a major bank penalised $26 million over failures in responding to hardship requests. ASIC
Amortis finds these errors first, by replaying the whole life of every loan and comparing it with what was actually charged.
One loan, replayed.
A synthetic equipment finance contract: $385,000 plus a $14,400 extended warranty, fixed at 8.95% over 60 months with a 20% balloon. In January 2024 a system upgrade changed how daily interest was calculated. In April 2024 the customer was granted a three-month hardship pause. In November 2025 they paid the contract out early.
Synthetic example. The dashed line is compensation for loss of use, accruing until the refund is paid.
The divergence point
After a system upgrade, daily interest is calculated on a 360-day year. The contract says 365. Every month is overcharged from here.
Incorrect interest, every month
About 1.4% too much interest on every instalment, from February 2024 until the contract is paid out.
Default interest on an approved pause
The pause never reaches collections. The account is put into default and a 6% p.a. margin is charged on the full balance for three months.
The knock-on
The default interest is capitalised at the restructure, so the customer pays interest on it, and a higher instalment, for the rest of the contract.
Every customer gets a true statement.
For each affected loan, Amortis re-creates the statement as it should have been, line by line, next to what was actually charged. It shows when the difference started, how it grew and what is owed, including compensation for the time the customer was without their money.
It works in both directions. Where a customer was undercharged, Amortis shows that too, so you can correct the account and close the revenue leak.
Loan EX-2417, equipment finance, terminated early
- Divergence pointA system upgrade starts calculating daily interest on a 360-day year. The contract says 365.
- 15 Jan 2024
- Interest overcharged on a 360-day yearEvery month from February 2024 to payout
- 641.21
- Default interest during an approved pausePause not recorded. 6% p.a. default margin charged on the full balance for three months
- 4,480.96
- Interest charged on that default interestKnock-on after it was capitalised at the restructure
- 497.19
- Customer overpaid$2,557.14 through higher instalments, $3,062.22 through the payout
- 5,619.36
- Compensation for loss of useAt the contract rate of 8.95% p.a. to 15 Oct 2026
- 613.18
- Owed to the customer
- $6,232.54
Loan EX-2417. What the loan system charged each month, next to what the contract allows.
| Date | Event | Interest charged | Interest due | Default interest | Overcharged |
|---|---|---|---|---|---|
| 15 Jan 2024 | Instalment 22. System upgrade goes live | 2,306.89 | 2,306.89 | 0.00 | 0.00 |
| 15 Feb 2024 | Instalment 23. Interest on a 360-day year | 2,301.06 | 2,269.54 | 0.00 | 31.52 |
| 15 Mar 2024 | Instalment 24 | 2,117.14 | 2,087.91 | 0.00 | 29.23 |
| 15 Apr 2024 | Approved pause. Charged as default | 2,223.81 | 2,192.89 | 1,490.82 | 1,521.74 |
| 15 May 2024 | Approved pause. Charged as default | 2,179.78 | 2,138.28 | 1,461.31 | 1,502.81 |
| 15 Jun 2024 | Approved pause. Charged as default | 2,280.50 | 2,225.81 | 1,528.83 | 1,583.52 |
| 15 Jul 2024 | Restructure. Default interest capitalised | 2,235.35 | 2,170.38 | 0.00 | 64.97 |
| 15 Aug 2024 | Instalment 29 | 2,268.11 | 2,202.20 | 0.00 | 65.91 |
| 15 Nov 2025 | Instalment 44, then early termination | 1,606.89 | 1,560.81 | 0.00 | 46.08 |
| Overcharged over the life of the loan, including months not shown | 5,619.36 | ||||
The language of Amortis
Four words your teams will use in every finding, every remediation and every conversation with a customer.
- Divergence point
- The exact date and event where charging went wrong.
- Knock-on
- How that error flows through every later instalment, balance, rebate and payout.
- True statement
- The loan statement re-created as it should have been, line by line.
- Owed
- The refund, plus compensation for the time the customer was out of pocket.
One loan is a finding. A portfolio is a program.
Amortis replays every loan in the book at once. In a synthetic portfolio of asset finance contracts with the same two errors, this is what one run returns.
loans replayed from their first day
customers affected, each with a true statement
owed to customers, calculated to the cent
Synthetic portfolio generated for illustration. Error rates in your book will differ.
Replay. Pinpoint. Quantify. Prove.
Every Amortis run follows the same four steps, across your whole portfolio.
Replay
Read loan, transaction and contract data directly from your loan system's database, read-only, and rebuild every loan from its first day.
Pinpoint
Compare with what was charged and find the divergence point: the date, the event and the cause where each loan went wrong.
Quantify
Follow the knock-on through every later instalment, balance, fee, rebate and payout, and calculate what each customer is owed.
Prove
Produce true statements, customer lists, refund amounts and an evidence pack that shows exactly how each figure was reached.
Every event in the life of a contract
Product rules are captured once, from your contracts and product documents, and applied to every account from its first day to its last.
Interest and instalments
Accrual, day-count conventions, rounding and the instalment schedule.
Variations and restructures
Term changes, instalment changes, re-amortisation and contract restructures.
Hardship and payment pauses
Pauses, reduced payments, capitalisation and the return to normal terms.
Fees and charges
Establishment, account-keeping, late and dishonour fees against the terms that allow them.
Arrears and default interest
When an account is truly in arrears, and what may be charged while it is.
Early termination
Termination fees, caps and the final payout figure.
Rebates
Unexpired insurance, warranty and add-on premiums, and unearned charges.
Balloons and residuals
Balloon and residual values across chattel mortgages, finance leases and novated leases.
Built for asset and consumer finance today. The same engine is being extended to mortgages, including offsets, redraws and rate changes.
What Amortis is worth to a finance company
Find it before the regulator does
Licensees must generally report a reportable situation to ASIC within 30 days of having reasonable grounds to believe it has arisen. ASIC Amortis gives you the scope and the facts inside that window.
Remediate in weeks, not quarters
Replace months of spreadsheet recalculation with one run across the portfolio, and a refund figure for every customer.
Close revenue leaks
Undercharges are found as well as overcharges, so you can correct accounts and fix the rule that caused them.
Answer complaints with certainty
Respond to a customer or AFCA with a full, true statement of the contract, not an estimate.
Issue payout figures you can stand behind
Check termination fees, rebates and payout quotes before they reach the customer.
Change systems with confidence
Prove that every contract behaves the same after a migration, an upgrade or a new product.
Built for every type of lender
Car loans, consumer and personal loans, equipment and commercial asset finance, chattel mortgages, finance leases and novated leases.
Questions lenders ask us
Does Amortis change anything in our systems?
No. Amortis reads your data and never writes to your loan system. Corrections stay in your hands and go through your own processes.
How does it get our data?
It can connect read-only to your loan system's database and read loans, transactions and contract data directly. Where a direct connection is not wanted, it works from file extracts.
Do we need our platform vendor to be involved?
Usually not. Amortis reads the data your platform already stores, so it works alongside your existing system rather than inside it.
How is AI used?
Intelligence helps read contracts, group findings and explain causes in plain language. Every amount is calculated by deterministic, tested code, and your people approve every outcome.
What does a pilot involve?
A fixed scope, a de-identified extract or a read-only connection, and a few weeks. You keep the findings whatever you decide.
Know the true life of every loan in your book.
Start with a pilot on one product. You keep the findings whatever you decide.
Book an Amortis briefing